Daisee
Daisee provides AI speech analytics software for contact centers, featuring automated transcription, sentiment analysis, and quality scoring to improve agent performance, compliance, and customer satisfaction through data-driven insights.
- 4.8
- Average rating
- 11
- Mapped reviews
- 100%
- Profile coverage
Company & commercials
- Primary category
- Voice AI
- Team size
- 250+ employees
- Typical budget
- $100K+
- Primary industry
- Healthcare & Life Sciences
A clear view of what Daisee does best.
Structured from supplied company information and mapped to RankGlobal's controlled AI and industry taxonomy.
Daisee provides AI speech analytics software for contact centers, featuring automated transcription, sentiment analysis, and quality scoring to improve agent performance, compliance, and customer satisfaction through data-driven insights. RankGlobal maps its primary capability to Call Transcription within Voice AI, with supporting relevance to Speech Recognition, Natural Language Processing. Its strongest supplied industry signals align with HealthTech Platforms, Insurance.
See how this profile was mapped →Platforms, methods and technical signals
Tools and platforms named in Daisee's supplied company profile.
Named expertise on file
- Automated QA Scorecard™
Delivering AI-driven quality assurance by automatically scoring 100% of customer calls for compliance, conduct, and communication.
QA ScorecardVoice AnalyticsNLP - Speech-to-Text & Sentiment Analysis
Engineering best-in-class transcription accuracy combined with emotional intelligence to detect caller frustration or satisfaction.
ASRSentiment AnalysisSpeech-to-Text - Compliance Monitoring (Essence)
Utilizing "Essence" to actively monitor for script adherence and regulatory protection across every single interaction.
Compliance AIEssenceRisk Management
Mapped Evidence Report
A decision-support view of Daisee, built from mapped taxonomy signals, evidence confidence, commercial profile and reviews.
Voice AI among 271 published providers
Imported mapping confidence for each category — not a share of work, revenue, or delivery volume.
Share of mapped industry rows on the taxonomy map — not share of work or revenue.
Imported mapping grades across 14 taxonomy mappings — not a search ranking.
What the mapped signals say
Daisee presents as a strong evidence profile for Voice AI. It ranks in the 54th percentile of 271 published providers in Voice AI, and 11 reviews back the commercial profile.
Evidence-led AI expertise.
Capabilities are listed with their mapping grade (Direct, Supported, Related, or Adjacent).
coreExpertise, description
coreExpertise, technologies
coreExpertise, technologies
coreExpertise, description, technologies
Source category: Voice AI
Source category: Voice AI
Source category: Natural Language Processing
Adjacent capability within source category: Voice AI
Adjacent capability within source category: Voice AI
Adjacent capability within source category: Natural Language Processing
Where this expertise is most relevant.
Industry mappings are organized by evidence strength so buyers can distinguish demonstrated alignment from broader search relevance.
What clients say.
Reviews and ratings published for this provider.
“Speech Analytics has transformed our QA from a highly manual environment to an automated system-based one.”
“Daisee’s Lisa (AI) is a game-changer for QA. It automatically scores 100% of our calls, identifying compliance risks we used to miss.”
“Outstanding speech-to-text accuracy. The sentiment analysis helps us understand customer frustration in real-time.”
“A great culture of innovation. Daisee is pushing the boundaries of what 'Agentic AI' can do in the contact center space.”
“The team is wonderful and highly responsive. Implementation was smooth, and the insights were actionable from week one.”
“Highly intuitive dashboard. It provides a 360-degree view of customer interactions that has helped reduce our churn by 15%.”
“Daisee bridges the gap between raw audio and business intelligence perfectly. Their NLP models are very robust.”
“Always at the cutting edge. They helped us identify 'hidden' sales opportunities within our support calls.”
“Professional and timely delivery. They managed our complex data integration with high precision and security.”
10 mapped reviews · 11 published quotes
Showing 9 of 11, ranked by display order then recency.
Ratings aggregate 11 reviews at the average shown above.
How RankGlobal maps this profile.
RankGlobal maps this profile against a controlled taxonomy. Mapping grades on capability and industry cards describe how the profile is classified. Source strength for ranking decisions follows the hierarchy published on Research— a mapping grade is not a claim of discoverability weight.
Direct, Supported, Related and Adjacent appear on mapped cards as classification grades. They do not rank how discoverable a provider should be.
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What RankGlobal holds on file for Daisee, and the three things worth confirming directly once you're in touch.
- Primary category
- Voice AI
- Primary industry
- Healthcare & Life Sciences
- Typical budget
- $100K+
- Team size
- 250+ employees
- 1Name the use case
Say which Voice AI problem you are evaluating, so the research team can route your message accurately.
- 2Pressure-test the budget band
The $100K+ band on file is a profile-level figure. Ask what a scope like yours actually lands at.
- 3Ask for a reference
Request a client reference in Healthcare & Life Sciences — the strongest industry signal on this profile.
Three fields. Anything longer belongs on the full contact page, linked below.
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