Skip to content
New: the dataset now includes 2,277 company profiles and every supplied review record. See the methodology →
◎ RankGlobal mapped

Floatbot

Voice AI · Automation & Workflow · Conversational AIMilpitas, California, USAFounded 2017

Floatbot provides an AI Agent Platform that automates customer conversations and high-volume workflows across voice, chat, SMS and email, enabling enterprises to scale operations without extra headcount efficiently.

4.4
Average rating
20
Mapped reviews
100%
Profile coverage

Company & commercials

Primary category
Voice AI
Team size
10-25 employees
Typical budget
$50K - $150K
Primary industry
Healthcare & Life Sciences
Provider overview

A clear view of what Floatbot does best.

Structured from supplied company information and mapped to RankGlobal's controlled AI and industry taxonomy.

Company profile
Voice AI provider for Healthcare & Life Sciences

Floatbot provides an AI Agent Platform that automates customer conversations and high-volume workflows across voice, chat, SMS and email, enabling enterprises to scale operations without extra headcount efficiently. RankGlobal maps its primary capability to Speech Recognition within Voice AI, with supporting relevance to Speech Synthesis, Voice AI Agents. Its strongest supplied industry signals align with HealthTech Platforms, BPO & Outsourcing, Commercial & Retail Banking.

See how this profile was mapped →
Primary AI category
Voice AI
Strongest industry signal
Healthcare & Life Sciences
Engagement profile·$50K - $150K·10-25 employees·Product
Mapped capabilities · 5 categories
Technology

Platforms, methods and technical signals

Voice AILLMRAGWorkflow AutomationDocument Intelligence

Tools and platforms named in Floatbot's supplied company profile.

Expertise

Named expertise on file

  • AI Agent Platform

    Delivering a no-code, conversational AI platform to build multi-modal agents and real-time agent assist bots (Co-pilots).

    No-CodeMulti-ModalAI Co-pilot
  • Voice AI Agent

    Providing low-latency, "voice-first" agents designed to handle high-volume calls with natural speech and sentiment awareness.

    VoicebotSTT/TTSSentiment Analysis
  • FloatGPT & RAG Search

    Utilizing specialized Generative AI and Retrieval-Augmented Generation to provide secure, hallucination-free answers from corporate data.

    GenAIRAGCognitive Search
  • Digital Worker for Claims

    engineering autonomous agents (e.g., ADDI) that automate the entire claims lifecycle for adjusters and insurers.

    InsurtechClaims AutomationDigital Labor
RankGlobal provider intelligence
Analyst brief

Mapped Evidence Report

A decision-support view of Floatbot, built from mapped taxonomy signals, evidence confidence, commercial profile and reviews.

Primary feed set
Voice AI
Compared with
271 providers
Evidence signals used
3 signals
Publication status
Published
Structured evidence signal
100/100
Strong evidence
54th percentile of 271 peers · peer median 100
Profile coverage100
Taxonomy density100
Review signal100
Peer benchmark
How the profile compares

Voice AI among 271 published providers

Average rating4.44 · median 4.82
Mapped reviews20 · median 10
Profile completeness100% · median 100%
Taxonomy breadth25 · median 22
Signal radar
Multi-dimensional evidence
RatingReviewsCoverageBreadth
This profile (percentile) Peer median
Capability mix
Mapped category signal
Voice AI100%
Automation & Workflow96%
Conversational AI96%
Document AI96%

Imported mapping confidence for each category — not a share of work, revenue, or delivery volume.

Mapped industries
3 industries on the map
3
Financial Services & Insurance60%
Professional & Business Services20%
Healthcare & Life Sciences20%

Share of mapped industry rows on the taxonomy map — not share of work or revenue.

Evidence mix
Mapping grades
Direct76% · 19
Supported8% · 2
Related12% · 3
Adjacent4% · 1

Imported mapping grades across 25 taxonomy mappings — not a search ranking.

RankGlobal analyst interpretation

What the mapped signals say

Floatbot presents as a strong evidence profile for Voice AI. It ranks in the 54th percentile of 271 published providers in Voice AI, and 20 reviews back the commercial profile.

Current positioning: P54 evidence quality · P66 industry breadth
Strongest signals
Evidence-backed strength in Voice AI is the profile's clearest signal in the mapped taxonomy.
Best user fit
Healthcare & Life Sciences buyers evaluating Voice AI at a $50K - $150K engagement size.
Confirm before engagement
Confirm current delivery capacity directly — mapped signals reflect profile evidence, not live availability.
Client feedback signals
20
Reviews
4.4
Average rating
0
Publicly reshared
Published
Listing status
How this report is calculated →
Capabilities

Evidence-led AI expertise.

Capabilities are listed with their mapping grade (Direct, Supported, Related, or Adjacent).

Explore capabilities
Mapping grades
Direct
Supported
Related
Adjacent
Industry experience

Where this expertise is most relevant.

Industry mappings are organized by evidence strength so buyers can distinguish demonstrated alignment from broader search relevance.

5 mapped subindustries
Direct
Commercial & Retail Banking

Source industry: Insurance & Banking

88% mapping confidence
Direct
Insurance

Source industry: Insurance & Banking

88% mapping confidence
Direct
BPO & Outsourcing

Source industry: BPO & Contact Centers

88% mapping confidence
Client feedback

What clients say.

Reviews and ratings published for this provider.

Floatbot has been a great experience for us! We highly recommend them to anyone on the fence about using AI bots to improve efficiency.

Brandy Jones, Vice President, Operations

Floatbot's compliance-first approach and fast response time have made a noticeable impact within just a few days of implementation.

Stacy Stein, Managing Attorney

Floatbot AI has added a new tool for our company to be more productive and profitable.

Mike Pittman

My experience interacting with LEXI was really good, she was empathetic and fully compliant.

Greg Johnson, Chief Technology Officer

The Floatbot team has been very supportive, ensuring all requirements are addressed and timelines are met.

Andy Day, VP Product

Floatbot team did a phenomenal job understanding our requirements and helping us launch our Voice AI Agent.

Andy Mata, Senior Vice President

We've been using Floatbot platform since 2022...our experience with Floatbot has been amazing.

Sreemoyee Das, Manager, I.T. Department

Floatbot's conversational AI products have transformed our ability to provide exceptional solutions to our customers.

Rinoo Rajesh, Digital Leader

Floatbot stands out as the most technologically impressive among them.

Ben Fagin, Chief Financial Officer

10 mapped reviews · 20 published quotes

Showing 9 of 20, ranked by display order then recency.

Rating distribution
5
5
4
5
3
0
2
0
1
0

Ratings aggregate 20 reviews at the average shown above.

Transparent profile intelligence

How RankGlobal maps this profile.

RankGlobal maps this profile against a controlled taxonomy. Mapping grades on capability and industry cards describe how the profile is classified. Source strength for ranking decisions follows the hierarchy published on Research— a mapping grade is not a claim of discoverability weight.

Tier 1 · Authoritative
Regulators, registries, certifications, signed client evidence.
Highest evidentiary weight
Tier 2 · Independent
Credible media, industry bodies, partner directories, third-party datasets.
Strong with attribution and recency
Tier 3 · Provider-controlled
Company site, case studies, press releases, structured submissions.
Accepted as a claim; verification raises weight
Tier 4 · Discovery-only
Directory listings, aggregations, and early discovery signals.
Used for discovery; weighted accordingly in ranking

Direct, Supported, Related and Adjacent appear on mapped cards as classification grades. They do not rank how discoverable a provider should be.

RankGlobal trust center →
Ready to evaluate this provider

Move from discovery to a focused conversation.

Your enquiry goes to the RankGlobal research team, not the provider's sales inbox. Sending it does not affect their ranking.

Before you reach out

What RankGlobal holds on file for Floatbot, and the three things worth confirming directly once you're in touch.

Primary category
Voice AI
Primary industry
Healthcare & Life Sciences
Typical budget
$50K - $150K
Team size
10-25 employees
  1. 1
    Name the use case

    Say which Voice AI problem you are evaluating, so the research team can route your message accurately.

  2. 2
    Pressure-test the budget band

    The $50K - $150K band on file is a profile-level figure. Ask what a scope like yours actually lands at.

  3. 3
    Ask for a reference

    Request a client reference in Healthcare & Life Sciences — the strongest industry signal on this profile.

Enquire about Floatbot

Three fields. Anything longer belongs on the full contact page, linked below.