Skip to content
New: the dataset now includes 2,277 company profiles and every supplied review record. See the methodology →
◎ RankGlobal mapped
Rasa logo

Rasa

Conversational AI · LLM Agents & RAG · Automation & WorkflowBerlin, GermanyFounded 2016

Rasa delivers an enterprise platform for building trustworthy AI agents that combine large language models with custom business logic for chat, voice, and omnichannel experiences.

4.8
Average rating
18
Mapped reviews
100%
Profile coverage

Company & commercials

Primary category
Conversational AI
Team size
101-250 employees
Typical budget
$100K+
Primary industry
Financial Services & Insurance
Provider overview

A clear view of what Rasa does best.

Structured from supplied company information and mapped to RankGlobal's controlled AI and industry taxonomy.

Company profile
Conversational AI provider for Financial Services & Insurance

Rasa delivers an enterprise platform for building trustworthy AI agents that combine large language models with custom business logic for chat, voice, and omnichannel experiences. RankGlobal maps its primary capability to Conversational AI within Conversational AI, with supporting relevance to AI Agents, Conversational Analytics. Its strongest supplied industry signals align with Insurance, FinTech Platforms, Software & SaaS.

See how this profile was mapped →
Primary AI category
Conversational AI
Strongest industry signal
Financial Services & Insurance
Engagement profile·$100K+·101-250 employees·Service
Mapped capabilities · 5 categories
Technology

Platforms, methods and technical signals

LLMsCALM frameworkRasa PlatformVoice Gateway

Tools and platforms named in Rasa's supplied company profile.

Expertise

Named expertise on file

  • AI Agents Platform

    Providing an open-source framework for building generative, mission-critical conversational AI.

    Conversational AIOpen SourceLLM Orchestration
  • Conversational AI

    Delivering high-accuracy NLU and dialogue management that handles complex, multi-turn conversations.

    NLUDialogue SystemsMachine Learning
  • Enterprise Governance

    Ensuring AI agents are compliant, secure, and manageable at a global scale.

    GovernanceSecurityEnterprise Ready
RankGlobal provider intelligence
Analyst brief

Mapped Evidence Report

A decision-support view of Rasa, built from mapped taxonomy signals, evidence confidence, commercial profile and reviews.

Primary feed set
Conversational AI
Compared with
722 providers
Evidence signals used
3 signals
Publication status
Published
Structured evidence signal
100/100
Strong evidence
56th percentile of 722 peers · peer median 100
Profile coverage100
Taxonomy density100
Review signal100
Peer benchmark
How the profile compares

Conversational AI among 722 published providers

Average rating4.80 · median 4.82
Mapped reviews18 · median 10
Profile completeness100% · median 100%
Taxonomy breadth24 · median 22
Signal radar
Multi-dimensional evidence
RatingReviewsCoverageBreadth
This profile (percentile) Peer median
Capability mix
Mapped category signal
Conversational AI96%
LLM Agents & RAG96%
Voice AI80%
Automation & Workflow76%

Imported mapping confidence for each category — not a share of work, revenue, or delivery volume.

Mapped industries
3 industries on the map
3
Financial Services & Insurance40%
Telecommunications & Connectivity40%
Technology, Software & Digital Infrastructure20%

Share of mapped industry rows on the taxonomy map — not share of work or revenue.

Evidence mix
Mapping grades
Direct33% · 8
Supported54% · 13
Related8% · 2
Adjacent4% · 1

Imported mapping grades across 24 taxonomy mappings — not a search ranking.

RankGlobal analyst interpretation

What the mapped signals say

Rasa presents as a strong evidence profile for Conversational AI. It ranks in the 56th percentile of 722 published providers in Conversational AI, and 18 reviews back the commercial profile.

Current positioning: P56 evidence quality · P66 industry breadth
Strongest signals
Evidence-backed strength in Conversational AI is the profile's clearest signal in the mapped taxonomy.
Best user fit
Financial Services & Insurance buyers evaluating Conversational AI at a $100K+ engagement size.
Confirm before engagement
Confirm current delivery capacity directly — mapped signals reflect profile evidence, not live availability.
Client feedback signals
18
Reviews
4.8
Average rating
0
Publicly reshared
Published
Listing status
How this report is calculated →
Capabilities

Evidence-led AI expertise.

Capabilities are listed with their mapping grade (Direct, Supported, Related, or Adjacent).

Industry experience

Where this expertise is most relevant.

Industry mappings are organized by evidence strength so buyers can distinguish demonstrated alignment from broader search relevance.

5 mapped subindustries
Direct · Primary
Insurance

Source industry: Insurance

98% mapping confidence
Client feedback

What clients say.

Reviews and ratings published for this provider.

We've built a scalable, compliant platform with Rasa that supports real patient needs and drives measurable outcomes.

Wayne Foley, Director Software Engineering, Digital Innovation Group

With Rasa, we launched quickly and gave citizens a simpler way to access government services.

Bogdan Stešević, Head of the Group for Quality of Services and Development of AI

We're not experimenting with voice. We're deploying it. That's the difference.

Loic Mayet, Information Systems Director

Switching to Rasa accelerated development. We now process thousands of conversations monthly with 96% accuracy.

Edmundas Balčikonis, CEO

We developed a real partnership with Rasa based on developing skills rapidly and correcting bugs quickly.

Richard Popa, Project Leader and Solutions Manager

We needed a solution that could scale with our ambitions. Rasa solves hard problems related to conversational AI.

James Bradley, Senior Director of Data Science & Machine Learning

The chatbot can process around 50% of service desk inquiries independently, reducing human agents by 30%.

Roland Csibi, Service Hub Owner – User Support Service Hub

Partnering with Rasa allowed us to rethink how conversational AI could transform support.

Daniel Schupmann, Head of CAI/GenAI @B2C
5
Driving Innovation via Flexible Open-Source Conversational AI

The flexibility of open-source allows us to build truly custom conversational AI without limits.

AI Developer

10 mapped reviews · 18 published quotes

Showing 9 of 18, ranked by display order then recency.

Rating distribution
5
9
4
1
3
0
2
0
1
0

Ratings aggregate 18 reviews at the average shown above.

Transparent profile intelligence

How RankGlobal maps this profile.

RankGlobal maps this profile against a controlled taxonomy. Mapping grades on capability and industry cards describe how the profile is classified. Source strength for ranking decisions follows the hierarchy published on Research— a mapping grade is not a claim of discoverability weight.

Tier 1 · Authoritative
Regulators, registries, certifications, signed client evidence.
Highest evidentiary weight
Tier 2 · Independent
Credible media, industry bodies, partner directories, third-party datasets.
Strong with attribution and recency
Tier 3 · Provider-controlled
Company site, case studies, press releases, structured submissions.
Accepted as a claim; verification raises weight
Tier 4 · Discovery-only
Directory listings, aggregations, and early discovery signals.
Used for discovery; weighted accordingly in ranking

Direct, Supported, Related and Adjacent appear on mapped cards as classification grades. They do not rank how discoverable a provider should be.

RankGlobal trust center →
Ready to evaluate this provider

Move from discovery to a focused conversation.

Your enquiry goes to the RankGlobal research team, not the provider's sales inbox. Sending it does not affect their ranking.

Before you reach out

What RankGlobal holds on file for Rasa, and the three things worth confirming directly once you're in touch.

Primary category
Conversational AI
Primary industry
Financial Services & Insurance
Typical budget
$100K+
Team size
101-250 employees
  1. 1
    Name the use case

    Say which Conversational AI problem you are evaluating, so the research team can route your message accurately.

  2. 2
    Pressure-test the budget band

    The $100K+ band on file is a profile-level figure. Ask what a scope like yours actually lands at.

  3. 3
    Ask for a reference

    Request a client reference in Financial Services & Insurance — the strongest industry signal on this profile.

Enquire about Rasa

Three fields. Anything longer belongs on the full contact page, linked below.