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Active.Ai

Conversational AI · Natural Language ProcessingSingaporeFounded 2016

Active.Ai, a Gupshup company, delivers conversational AI solutions specifically for the financial sector, providing banks and fintechs with AI-powered chatbots for seamless customer interactions across various mobile messaging channels worldwide.

4.8
Average rating
10
Mapped reviews
100%
Profile coverage

Company & commercials

Primary category
Conversational AI
Team size
50-100 employees
Typical budget
$100K+
Primary industry
Financial Services & Insurance
Provider overview

A clear view of what Active.Ai does best.

Structured from supplied company information and mapped to RankGlobal's controlled AI and industry taxonomy.

Company profile
Conversational AI provider for Financial Services & Insurance

Active.Ai, a Gupshup company, delivers conversational AI solutions specifically for the financial sector, providing banks and fintechs with AI-powered chatbots for seamless customer interactions across various mobile messaging channels worldwide. RankGlobal maps its primary capability to AI Chatbots within Conversational AI, with supporting relevance to Conversational AI, Conversational Analytics. Its strongest supplied industry signals align with Insurance, Commercial & Retail Banking, FinTech Platforms.

See how this profile was mapped →
Primary AI category
Conversational AI
Strongest industry signal
Financial Services & Insurance
Engagement profile·$100K+·50-100 employees·Service
Mapped capabilities · 2 categories
Technology

Platforms, methods and technical signals

Conversational BankingNLPWhatsApp APIJava

Tools and platforms named in Active.Ai's supplied company profile.

Expertise

Named expertise on file

  • Banking Chatbots

    Engineering "Conversational Banking" solutions that allow users to check balances, transfer funds, and pay bills via chat.

    Fintech AIFinancial EngineeringCore Banking Integration
  • Fintech AI Solutions

    Delivering specialized machine learning models for credit scoring, fraud detection, and wealth management advice.

    FintechMLRisk Management
  • Conversational Finance

    Transforming complex financial services into simple, conversational interfaces for mobile-first users.

    VUI/CUIMobile BankingCX
RankGlobal provider intelligence
Analyst brief

Mapped Evidence Report

A decision-support view of Active.Ai, built from mapped taxonomy signals, evidence confidence, commercial profile and reviews.

Primary feed set
Conversational AI
Compared with
722 providers
Evidence signals used
3 signals
Publication status
Published
Structured evidence signal
100/100
Strong evidence
56th percentile of 722 peers · peer median 100
Profile coverage100
Taxonomy density100
Review signal100
Peer benchmark
How the profile compares

Conversational AI among 722 published providers

Average rating4.85 · median 4.82
Mapped reviews10 · median 10
Profile completeness100% · median 100%
Taxonomy breadth16 · median 22
Signal radar
Multi-dimensional evidence
RatingReviewsCoverageBreadth
This profile (percentile) Peer median
Capability mix
Mapped category signal
Conversational AI100%
Natural Language Processing96%

Imported mapping confidence for each category — not a share of work, revenue, or delivery volume.

Mapped industries
1 industry on the map
1
Financial Services & Insurance100%

Share of mapped industry rows on the taxonomy map — not share of work or revenue.

Evidence mix
Mapping grades
Direct56% · 9
Supported31% · 5
Adjacent13% · 2

Imported mapping grades across 16 taxonomy mappings — not a search ranking.

RankGlobal analyst interpretation

What the mapped signals say

Active.Ai presents as a strong evidence profile for Conversational AI. It ranks in the 56th percentile of 722 published providers in Conversational AI, and 10 reviews back the commercial profile.

Current positioning: P56 evidence quality · P20 industry breadth
Strongest signals
Evidence-backed strength in Conversational AI is the profile's clearest signal in the mapped taxonomy.
Best user fit
Financial Services & Insurance buyers evaluating Conversational AI at a $100K+ engagement size.
Confirm before engagement
Confirm current delivery capacity directly — mapped signals reflect profile evidence, not live availability.
Client feedback signals
10
Reviews
4.8
Average rating
0
Publicly reshared
Published
Listing status
How this report is calculated →
Industry experience

Where this expertise is most relevant.

Industry mappings are organized by evidence strength so buyers can distinguish demonstrated alignment from broader search relevance.

5 mapped subindustries
Direct
Commercial & Retail Banking

Source industry: Banking

98% mapping confidence
Direct
FinTech Platforms

Source industry: Fintech

98% mapping confidence
Direct · Primary
Insurance

Source industry: Insurance

98% mapping confidence
Client feedback

What clients say.

Reviews and ratings published for this provider.

5
Leading Conversational Banking via Industry-Standard AI CBaaS Platforms

Acquired by Gupshup, but still the best CBaaS (Conversational Banking as a Service) platform.

CTO, Banking
5
Securing Millions of Interactions via Top-Tier AI Fraud Detection

Engagement with millions of consumers monthly. Their fraud detection in chat is top-tier.

Head of Fintech
5
Driving BFSI CX Success via Expert Regulatory-Compliant AI

Active.Ai has strengthened our CX for BFSI. They understand regulatory compliance like no one else.

Innovation VP
5
Integrating Secure Chat Banking in 60 Days via Scalable AI

Highly secure and scalable. We integrated their chat banking into our legacy core in 60 days.

Tech Lead
5
Maximizing Banking Precision via Specialized AI Intent Recognition

The focus on intent recognition in finance is sharp. It rarely misinterprets a banking request.

Product Mgr
5
Slashing Ticket Costs via High-ROI AI Loan Application Automation

Significant ROI through automation of loan applications and balance inquiries. Cost per ticket is down.

Finance Head
5
Leading Global Conversational Banking via Reliable Performance in 43 Countries

Reliable performance across 43 countries. They are a true global leader in conversational banking.

Ops Director
5
Enhancing AI Roadmaps via Specialized Strategic Synergy and Support

The Gupshup synergy has improved their support and feature roadmap significantly.

Support Lead
5
Bridging Engagement Gaps via Strategic AI-Driven Financial Innovation

Helping us bridge the gap with AI-driven financial engagement. A brilliant partner.

CDO, Retail

10 published quotes on this profile.

Showing 9 of 10, ranked by display order then recency.

Rating distribution
5
10
4
0
3
0
2
0
1
0

Ratings aggregate 10 reviews at the average shown above.

Transparent profile intelligence

How RankGlobal maps this profile.

RankGlobal maps this profile against a controlled taxonomy. Mapping grades on capability and industry cards describe how the profile is classified. Source strength for ranking decisions follows the hierarchy published on Research— a mapping grade is not a claim of discoverability weight.

Tier 1 · Authoritative
Regulators, registries, certifications, signed client evidence.
Highest evidentiary weight
Tier 2 · Independent
Credible media, industry bodies, partner directories, third-party datasets.
Strong with attribution and recency
Tier 3 · Provider-controlled
Company site, case studies, press releases, structured submissions.
Accepted as a claim; verification raises weight
Tier 4 · Discovery-only
Directory listings, aggregations, and early discovery signals.
Used for discovery; weighted accordingly in ranking

Direct, Supported, Related and Adjacent appear on mapped cards as classification grades. They do not rank how discoverable a provider should be.

RankGlobal trust center →
Ready to evaluate this provider

Move from discovery to a focused conversation.

Your enquiry goes to the RankGlobal research team, not the provider's sales inbox. Sending it does not affect their ranking.

Before you reach out

What RankGlobal holds on file for Active.Ai, and the three things worth confirming directly once you're in touch.

Primary category
Conversational AI
Primary industry
Financial Services & Insurance
Typical budget
$100K+
Team size
50-100 employees
  1. 1
    Name the use case

    Say which Conversational AI problem you are evaluating, so the research team can route your message accurately.

  2. 2
    Pressure-test the budget band

    The $100K+ band on file is a profile-level figure. Ask what a scope like yours actually lands at.

  3. 3
    Ask for a reference

    Request a client reference in Financial Services & Insurance — the strongest industry signal on this profile.

Enquire about Active.Ai

Three fields. Anything longer belongs on the full contact page, linked below.